Share order and delivery dates
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Millerman001
- Posts: 4
- Joined: Tue Mar 21, 2023 10:07 pm
Badly tbh for me, my dealer has contacted me twice after leaving them messages since I ordered the car, I ordered my Ultimate PHEV in July 22, and have just been told over the last few weeks it should arrive in June at some point according to their computer, well that bloody computer has got it wrong constantly as the first delivery target I had was Jan 23. I don’t trust anything they tell me, probably why they said to you they won’t know until it arrives as that’s probably close to reality……..
Jessssus that’s a long waitMillerman001 wrote: ↑Tue Jun 06, 2023 7:21 pm Badly tbh for me, my dealer has contacted me twice after leaving them messages since I ordered the car, I ordered my Ultimate PHEV in July 22, and have just been told over the last few weeks it should arrive in June at some point according to their computer, well that bloody computer has got it wrong constantly as the first delivery target I had was Jan 23. I don’t trust anything they tell me, probably why they said to you they won’t know until it arrives as that’s probably close to reality……..
kippers said:
So they should be able to give you a date but I have had three now so I wouldn't get too excited; presumably this will all improve as we leave the Covid supply chain disruptions behind (and I have also read rumours that some parts come from Ukraine so they would have been disrupted too).
I have got dates by ringing the dealership. They said the Stellantis (parent company/Peugeot) system gives them a single date, being the forecast delivery to the dealership. It is only updated when it is missed. They expressed frustration with that compared to the "old" Vauxhall system.Hey everyone, just wondering how you are all being given dates? My dealership says they can’t give me an update until the car arrives with them? Still no word from them as to when that might be and I’ve been given some very vague timescales of 6-9 months.
So they should be able to give you a date but I have had three now so I wouldn't get too excited; presumably this will all improve as we leave the Covid supply chain disruptions behind (and I have also read rumours that some parts come from Ukraine so they would have been disrupted too).
My ultimate PHEV (which was the first to be ordered at my dealership) was ordered in Feb 22 and finally arrived in April 23.Millerman001 wrote: ↑Tue Jun 06, 2023 7:21 pm Badly tbh for me, my dealer has contacted me twice after leaving them messages since I ordered the car, I ordered my Ultimate PHEV in July 22, and have just been told over the last few weeks it should arrive in June at some point according to their computer, well that bloody computer has got it wrong constantly as the first delivery target I had was Jan 23. I don’t trust anything they tell me, probably why they said to you they won’t know until it arrives as that’s probably close to reality……..
If yours takes as long, that'd be September this year... hopefully it'll be sooner for you!
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Millerman001
- Posts: 4
- Joined: Tue Mar 21, 2023 10:07 pm
remember seeing your post earlier on the chat actually about how long yours took, let’s hope it does turn up sooner. I hope it’s worth wait…….oh and I’m looking forward to signing the registration docs following your feedback, so that’ll be interesting.
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aTOMBristol
- Posts: 21
- Joined: Tue Nov 08, 2022 5:01 pm
Finally I got the vin or chassy number. I was so happy because somewhere I've been told that with the Vauxhall app I can see the building and delivery process , only I have to add that number.
However my vin number is "not found".
However my vin number is "not found".
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aTOMBristol
- Posts: 21
- Joined: Tue Nov 08, 2022 5:01 pm
As I opened this topic I'd like to share our experience.
We ordered the Vauxhall Astra Sports Tourer GS Line back in June 2022.
We got a delivery date December 2022.
The car arrived to the dealership on the 30th of Jun 2023. So let's say exactly one year waiting time.
My issue is that there was only GS Line version of ST. And nobody told us that features what we tried are not on the ordered vehicle.
Otherwise we already love the car. Still learning and testing how is the most economical and car friendly driving style.
We ordered the Vauxhall Astra Sports Tourer GS Line back in June 2022.
We got a delivery date December 2022.
The car arrived to the dealership on the 30th of Jun 2023. So let's say exactly one year waiting time.
My issue is that there was only GS Line version of ST. And nobody told us that features what we tried are not on the ordered vehicle.
Otherwise we already love the car. Still learning and testing how is the most economical and car friendly driving style.
I ordered my Electric Yellow Ultimate PHEV on 19th July 2022.
Promised that I would get this car by late October/Early Nov 22.
In all fairness, the dealership contacted me every couple of weeks to let me know that I still didn’t have a build date. This continued until late April when they finally said that I had a build date of mid to late June with delivery in July 2023. Then in Late June they told me my car was off the build list and we were back to having nothing again.
Last Monday they called and advised that there was still nothing. After waiting a whole year, I told them I wanted to cancel the whole thing and to give my deposit back with interest. I will look elsewhere.
He advised that he would look into that for me. About 2.5hrs later I got another call from the dealership advising that the Branch manager sent a high level email to Vauxhall HQ complaining on mine and their behalf. They quickly came back and advised that they have the exact model and colour sat in Luton. Would I like it? I said, of course but how long. He said I could pick it up that Friday afternoon.
That did end up being the following Tuesday because when they registered the car with Vauxhall, it had a product recall that required a part they didn’t have in stock.
The part was delivered Tuesday morning and they handed it over on the same evening.
I am extremely happy with it. The hybrid battery doesn’t last that long. Definitely not 43 miles. Even on a warm day. Other than that, it’s fab. Definitely one of the best cars I’ve ever had.
Promised that I would get this car by late October/Early Nov 22.
In all fairness, the dealership contacted me every couple of weeks to let me know that I still didn’t have a build date. This continued until late April when they finally said that I had a build date of mid to late June with delivery in July 2023. Then in Late June they told me my car was off the build list and we were back to having nothing again.
Last Monday they called and advised that there was still nothing. After waiting a whole year, I told them I wanted to cancel the whole thing and to give my deposit back with interest. I will look elsewhere.
He advised that he would look into that for me. About 2.5hrs later I got another call from the dealership advising that the Branch manager sent a high level email to Vauxhall HQ complaining on mine and their behalf. They quickly came back and advised that they have the exact model and colour sat in Luton. Would I like it? I said, of course but how long. He said I could pick it up that Friday afternoon.
That did end up being the following Tuesday because when they registered the car with Vauxhall, it had a product recall that required a part they didn’t have in stock.
The part was delivered Tuesday morning and they handed it over on the same evening.
I am extremely happy with it. The hybrid battery doesn’t last that long. Definitely not 43 miles. Even on a warm day. Other than that, it’s fab. Definitely one of the best cars I’ve ever had.
